Shipping & Delivery Policy - Benchmark Chems

Shipping & Delivery Policy

Lightning-Fast, Discreet Shipping for Research Materials

24-72 Hours
USA Delivery
🌍
3-5 Days
International
📦
Discreet
Packaging
🇺🇸

Domestic Shipping (USA)

  • Guaranteed Delivery: All USA orders arrive within 24-72 hours after shipment with full tracking.
  • Express Processing: Orders processed within 4 hours of payment confirmation during business hours.
  • Stealth Packaging: Discreet packaging with no company branding or identifying marks.
  • Real-Time Tracking: Tracking information provided within 24 hours via email.
  • Convenient Delivery: No signature required upon delivery for your privacy.
💚 Free Shipping on orders over $500 within the USA!
🌐

International Shipping

  • Delivery Timeframe: 3-5 business days to most destinations worldwide.
  • Customs Friendly: Professional documentation for smooth customs clearance.
  • Transparent Pricing: Shipping costs calculated at checkout based on destination.
  • Client Responsibility: Verify product legality in your jurisdiction before ordering.
  • Remote Locations: Additional 2-3 days transit time may apply for remote areas.
⚙️

Order Processing

  • Payment Verification: Orders must be paid within 24 hours or will be automatically cancelled.
  • Quick Dispatch: Tracking provided within 24 hours of payment confirmation.
  • Shipping Requirements:
    • Minimum order value: $150 USD
    • No PO Boxes or freight forwarding addresses
    • Residential and commercial addresses accepted
    • No free samples available
  • Order Confirmation: Email confirmation sent at every step of the process.
📍

Delivery Instructions

💡 Pro Tip: Add delivery notes during checkout for special handling requirements.
  • Drop-off Location: Specify preferred location if package will be unattended.
  • Carrier Preference: Request specific carriers (USPS, FedEx, UPS) if needed.
  • Access Instructions: Provide gate codes or building access details for secure deliveries.
  • Delivery Window: Note any time preferences for delivery attempts.
⚖️

Compliance Notice: All shipments from Benchmark Chems contain materials for laboratory research purposes only. By placing an order, you confirm that: You are 18+ years of age | You have verified the legal status of these materials in your jurisdiction | You understand these chemicals are strictly not for human or animal consumption | You are ordering for legitimate research purposes only.