Contact Benchmark Chems
Secure & Professional Communication for Research Inquiries
Official Contact Email
How to Contact Us
- ✓ Use only the official email above — we do not offer phone support for security reasons.
- ✓ For order inquiries, please include your order number in the subject line for faster processing.
- ✓ For payment issues, attach proof of transaction with your email for immediate verification.
- ✓ Expect a detailed response within 24 hours during business days (Monday-Saturday).
- ✓ For technical questions about products, include specific compound names or CAS numbers.
Product Inquiries
Questions about purity, availability, or specifications
Order Support
Tracking, shipping, and delivery assistance
Payment Help
Payment methods and transaction support
Security Notice: Our email system uses end-to-end encryption to protect your privacy and confidential information. Please never send sensitive data through unsecured or public channels.
Important: We strictly do not accept phone calls, social media direct messages, or third-party messaging apps for communication. All legitimate correspondence from Benchmark Chems will come from our official email address only.
Verification: To ensure you're communicating with us, always verify that emails come from benchmarkchems@gmail.com